Adams Air Conditioning & Heating Privacy Policy
Effective Date: May 24, 2025
At Adams Air Conditioning & Heating ("we," "our," or "us"), your privacy matters. This Privacy Policy explains what information we collect, how we use it, how we share it, and the measures we take to protect it. It applies to all visitors to our website and to all interactions you have with us online.
1. Information We Collect
We may collect the following types of information when you interact with our website:
A. Information You Provide Directly
- Contact Forms: Your name, email address, phone number, and any additional details you submit.
- Email Sign-Ups: Your email address if you opt in to receive newsletters, promotions, or updates.
- Service Requests: Information provided when requesting quotes, scheduling appointments, or asking questions.
B. Information Collected Automatically
- Device & Usage Data: IP address, browser type, operating system, device type, and geographic location.
- Analytics Data: Pages viewed, time spent on our site, referring website, and interactions through cookies, web beacons, and tracking technologies.
- Advertising Interactions: Data related to how you found us (e.g., search engines, ads, social media).
C. Social Media Interactions
If you share our content or interact with us via social media platforms, we may collect certain publicly available profile information and engagement metrics.
2. How We Use Your Information
We use the information collected for purposes such as:
- Responding to your inquiries and fulfilling service requests.
- Sending appointment confirmations, service reminders, and relevant updates.
- Providing promotional offers, discounts, and marketing communications (with your consent where required).
- Improving our website's functionality, content, and user experience.
- Conducting analytics to understand trends and customer preferences.
3. Information Sharing & Third Parties
We may share your information in the following ways:
- Service Providers: With vendors who help operate our business (e.g., website hosting, analytics, payment processing).
- Advertising Partners: For marketing purposes, including remarketing campaigns, subject to your consent where required.
- Legal Requirements: If required by law, regulation, or legal process.
- Public Interactions: Comments you leave on our blog or social media channels may be visible to others.
We do not sell your personal information to third parties for their independent marketing purposes.
5. Google Analytics & Other Partners
Our site uses Google Analytics to help us understand visitor activity. Google may collect data about your device, location, and browsing behavior. For details, see Google's Privacy Policy.
If you accessed our site through another search engine or advertising platform, those services may collect their own data under their respective privacy policies.
6. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information. Access is limited to employees and contractors who need it to perform their duties.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.
8. Your Privacy Choices
You can:
- Unsubscribe from promotional emails using the link at the bottom of each email.
- Opt Out of Text Messages by replying STOP to any text we send.
- Manage Cookies through your browser or visit industry opt-out tools such as the Network Advertising Initiative Opt-Out or Digital Advertising Alliance Opt-Out.
9. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If we learn that we have collected such information, we will delete it promptly.
10. International Users
Our website is operated in the United States. If you are accessing our services from outside the U.S., be aware that your information will be processed and stored in the United States, which may have different data protection laws than your home country.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:
Adams Air Conditioning & Heating
Privacy Commitment
We are committed to protecting your privacy and being transparent about our data practices. This policy is designed to help you understand how we handle your information.